Freshdesk Integration

The Power of the BrightReps - FreshDesk Integration

  • Create a Freshdesk ticket at the click of a button
  • Auto-populate Freshdesk ticket fields with custom mapping logic, ensuring data consistency and ticket disposition
  • Apply dynamic notes and customer response templates to the Freshdesk ticket
  • Create records in other integrated systems using custom mapped Freshdesk ticket fields
  • Access all of your processes while on Freshdesk using our Chrome or Firefox browser extensions

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