Freshdesk Integration
The Power of the BrightReps - FreshDesk Integration
- Create a Freshdesk ticket at the click of a button
- Auto-populate Freshdesk ticket fields with custom mapping logic, ensuring data consistency and ticket disposition
- Apply dynamic notes and customer response templates to the Freshdesk ticket
- Create records in other integrated systems using custom mapped Freshdesk ticket fields
- Access all of your processes while on Freshdesk using our Chrome or Firefox browser extensions