Build Integrated Workflows for Freshdesk

BrightReps Sidekick™ offers intelligent workflows that enable you to inform, empower, and scale your team.

Benefits of Freshdesk + BrightReps

Decision trees and agent scripting to save time on training, onboarding, and escalations

Library of out of box integrations to streamline your processes and work from one place

Real-time analytics and process insights to scale and improve process efficiency

Get Started

1. Sign Up

using email / password and then create your company account

2. Set Up

your company workflows and Freshdesk integration on the Admin Portal

3. Download

the BrightReps Sidekick extension for Chrome and Firefox